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All case studiesCase study 04 of 05
Cornerstone Building Brands logo
Commerce + CMS FormsOptimizely CMS & B2B Commerce

Cornerstone Building Brands

Commerce Journey · Building Products — Manufacturing

North America

A guided, multi-step Build Quote Assistant that simplifies complex quoting for buyers.

About the Customer

Cornerstone Building Brands is a premier exterior building solutions provider committed to creating value for customers and communities. With an unrelenting customer focus and a strong emphasis on quality and performance, its products and solutions serve both the residential and commercial markets across North America.

The Challenge

Cornerstone's quote creation was limited to free-text field entry, making it difficult for buyers to visualize their selections and product features. The goal was a commerce experience with shared layouts and distinct branding, plus a guided quoting journey that manages B2B and B2C efficiently.

Objectives
  • Implement a commerce site on Optimizely B2B Commerce Cloud with shared layouts and per-brand branding.
  • Replace limited free-text quote entry with a guided experience that helps users visualize selections and product features.
  • Support static and dynamic content and manage B2B and B2C efficiently.
  • Deliver a seamless, end-to-end experience within a unified process.
Solution Delivered
1

Used Optimizely CMS to create a form with multiple steps in the Build Quote Assistant.

2

Gave CMS editors the flexibility to add or remove information at each step of the form.

3

Supported varied input types — images, text fields and dropdowns with selectable options — to guide the end user.

Business Value
  • A guided, visual quoting journey that reduces buyer friction.
  • Editor-controlled, configurable form steps without developer involvement.
  • Richer product visualization during selection.
Optimizely & Services
Optimizely CMSB2B Commerce CloudMulti-step forms

Explore a similar engagement

The Cornerstone Building Brands commerce journey was delivered by the Royal Cyber Optimizely Center of Excellence. Tell us your objective and we will scope a comparable approach for your business.